Shipping policy

Welcome to LGND. We aim to process and ship all orders quickly and securely.

Order Processing

• Orders are typically processed within 1–3 business days.
• Orders placed on weekends or holidays will begin processing the next business day.
• During high-volume periods, processing times may be slightly delayed.

Shipping Times

Estimated delivery times:

• United States: 3–7 business days
• International: 7–21 business days

Shipping times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a tracking number by email or SMS.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses entered at checkout.

Lost or Delayed Packages

We are not liable for shipping delays caused by carriers, weather, customs, or other factors outside our control. If your package is lost in transit, contact the shipping carrier first, then email us for assistance.

International Duties & Taxes

International customers are responsible for any customs fees, duties, or import taxes required by their country.

Refused Packages

Packages refused or returned due to unpaid duties or incorrect addresses may be subject to restocking or shipping fees.

Contact

For shipping questions, contact:

• Email: lgndnewnan@gmail.com
• Business Hours: Monday–Friday, 9AM–5PM EST