LGND Shipping and Returns: How Ordering, Delivery, and Exchanges Work
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Short answer: LGND ships orders placed at lgndwear.com to customers nationwide, and every order is packed from authenticated inventory that we have physically inspected before listing. If something isn't right — wrong size, wrong fit, changed your mind — contact us and we'll walk you through a return or exchange. Because our exact shipping rates, delivery windows, and return window can change with carrier pricing and season, the current terms are always shown at checkout and on our policy pages, and our team will confirm them for you directly. You can also skip shipping entirely and pick up or shop in person at either of our two metro Atlanta stores.
How shipping works at LGND
Everything on lgndwear.com is stocked in our own stores. That matters for shipping: when you order, a real person pulls the piece off the floor or out of back stock, checks it against the listing, and packs it. There is no third-party dropshipper in the middle.
- Rates and delivery estimates are calculated and displayed at checkout before you pay, based on your address and the method you choose.
- Tracking is emailed to you once your order ships. If it hasn't arrived, check that email first — most "missing" packages are sitting at a scan point.
- New arrivals drop weekly, so if you're building one order around several pieces, order sooner rather than later. Sizes on limited pieces from brands like Denim Tears, Hellstar, BAPE, and Supreme don't restock predictably. Browse the latest new arrivals here.
- Questions before you order? Call or message us. It's faster than guessing on a sizing question and then paying return shipping.
Returns and exchanges — the honest version
We'd rather get you into the right size than process a return, so the most useful thing you can do is ask first. Our staff handles these brands daily and knows which ones run large, small, or true to tag.
- Start by contacting us through our contact page or by calling the store nearest you. Have your order number ready.
- Keep the item in the condition you received it — tags on, unworn, original packaging. That's the single biggest factor in how smoothly a return or exchange goes anywhere, and it's true here too.
- Current return window and eligibility are listed in our store policies at checkout. Final-sale and clearance items can be treated differently, so check the product page before ordering.
- Exchanges are often easier in person. If you're in metro Atlanta, bring the item to either store and try on the replacement before you leave.
Authentication is why returns are rare
Every item LGND sells is verified real before it is ever listed. We are an authenticated designer and streetwear boutique — no fakes, ever, online or in either store. That means the most common reason people return hyped pieces bought elsewhere ("it showed up and it's not real") isn't a scenario you're dealing with here. What's left is fit and preference, which we can usually solve with a conversation.
Shop in person — two metro Atlanta locations
No shipping, no waiting, no return shipping label:
- Union City: 4720 Jonesboro Rd, Union City, GA 30291 — (678) 489-4092
- Newnan: 128 Bullsboro Dr, Newnan, GA 30263 — (205) 447-7702
- Hours (both stores): Mon–Thu 9am–8pm, Fri–Sat 9am–9pm, Sun 11am–6pm
- Looking for a specific label? Search our stock directly, e.g. Valabasas, or swap in Fear of God Essentials, Godspeed, Hyde Park, Nike, EPTM, or any brand we carry.
New to LGND? Use code LGND15 for 15% off your first order — and if you have any question about sizing, shipping, or a return before you check out, just reach out. We'd rather answer it now.